What if my Easy Lift Shade becomes unbalanced?

If your Easy Lift Shade becomes unbalanced and hangs unevenly, place your hands on the bottom railing spaced an equal distance apart. Gently pull the shade down the full length, or as far as it will go. Help guide the shade up to the top, keeping the bottom railing as level as possible. This action may have to be done several times until the shade corrects balance. If the shade does not reset, reach out to Customer Support via chat.

Here is a Quick Tip video on resetting your Easy Lift Shade.